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Operations Assistant
2 months ago
The Production Assistant is responsible for reconciling the billing performed by our construction field personnel and invoicing our customer.
Key Responsibilities:- Researching work order history and communicating that to our field personnel.
- Closing out completed tasks within the database for invoicing.
- Loading labor codes into Penguin & the Customer's billing system.
- Tracking special projects via spreadsheets.
- Compiling and sending reports to various departments and our customers.
- Actively and consistently supporting all efforts to enhance the Customer experience and complete work as requested.
- Provide clear and concise communication to various levels of the organization.
- Consistently perform all duties and responsibilities according to production and quality standards.
- Ensure required reports are timely, accurate and complete.
- Follow the Company's policies and procedures
- Ability to meet background requirements.
- Knowledge of telecommunications industry preferred.
- Ability to read, write, speak and understand English.
- Ability to work in a team atmosphere.
- Ability to communicate effectively.
- Ability to handle multiple projects and tasks and meet deadlines.
- Ability to maintain confidentiality.
- Ability to make decisions and work collaboratively with others to solve problems.
- Ability to prioritize and organize effectively.
- Ability to analyze and interpret data.
- Ability to effectively present information.
- Ability to make decisions and solve problems while working under pressure.
- Ability to show judgment and initiative and to accomplish job duties.
- Ability to think strategically and anticipate future trends, needs and expectations.
- Strong knowledge of MS Office software including Excel.