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Healthcare Administrative Specialist

2 months ago

New York, New York, United States Actalent Full time

Job Title: Patient Care Coordinator

Job Overview:

The Patient Care Coordinator is responsible for executing daily administrative tasks, which include communicating with patients, addressing inquiries, and managing phone calls. This role requires efficient appointment scheduling and effective collaboration with office personnel, healthcare providers, surgical facilities, and patients.

Schedule: Monday - Friday, with flexible hours between 8am/10am and 4pm/6pm, including potential rotating Saturdays.

Essential Qualifications:

  • Minimum of 2 years of experience in a similar role, such as Patient Care Coordinator or Medical Receptionist.
  • At least 2 years of experience in a Plastic Surgery practice.
  • Experience with insurance verification processes.
  • Familiarity with prior authorization procedures.
  • Strong communication and interpersonal skills.

Key Responsibilities:

  • Managing patient check-in and check-out processes.
  • Handling patient documentation efficiently.
  • Responding to and managing both inbound and outbound calls.
  • Coordinating patient appointment schedules.
  • Creating a welcoming atmosphere for patients upon arrival.
  • Conducting insurance verification and prior authorization tasks.

Desired Soft Skills:

  • Positive and approachable demeanor.
  • Outstanding customer service abilities.

Work Environment:

This position is fully on-site.

About Actalent:

Actalent is a leading provider of engineering and scientific services and talent solutions. We support innovative companies in advancing their engineering and science projects by connecting them with specialized experts who enhance scale, innovation, and speed to market. With a network of nearly 30,000 consultants and over 4,500 clients across North America, Asia, and Europe, Actalent collaborates with many Fortune 500 companies.

Diversity, Equity & Inclusion:

At Actalent, we believe that diversity and inclusion are essential to the success and equity of our workforce. Our commitment to DE&I is reflected in our practices:

  • Recruiting diverse talent.
  • Fostering an inclusive environment through ongoing self-assessment.
  • Building a culture of care, engagement, and recognition with measurable outcomes.
  • Providing growth opportunities for all employees.

Actalent is an equal opportunity employer and welcomes applications from all individuals without regard to race, gender, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.