Call Center Team Lead
1 month ago
At CrossLink Professional Tax Solutions, we are seeking a highly skilled Call Center Team Lead to join our team. As a key member of our technical support department, you will be responsible for providing exceptional customer service and technical support to our clients.
Key Responsibilities:- Lead a team of technical support specialists to ensure timely and accurate resolution of customer issues.
- Develop and implement support processes to improve team effectiveness and customer satisfaction.
- Collaborate with the management team to drive continuous improvement initiatives and identify new opportunities to enhance customer service.
- Provide training and guidance to staff to ensure they have the necessary skills to provide excellent customer service.
- Monitor and analyze support case progress to ensure timely responses and resolutions.
- 5+ years of experience in customer service/technical support leadership.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Strong analytical and problem-solving skills.
- Bachelor's degree in business or computer science or equivalent experience.
- Bi-lingual (English/Spanish) skills.
- Basic knowledge of tax concepts.
- Experience with call center software and technology.
- A competitive salary of $67,000 - $91,600 per year.
- A comprehensive benefits package.
- Opportunities for professional growth and development.
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Senior Operations Manager
2 weeks ago
Lathrop, California, United States Wayfair Full timeAbout the RoleWe are seeking a highly skilled Senior Operations Manager to lead our Fulfillment Center operations. As a key member of our team, you will be responsible for developing and implementing strategies to improve safety, employee engagement, and customer experience.Key Responsibilities:Develop and maintain a strong safety culture that prioritizes...
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Tax Support Specialist
2 weeks ago
Lathrop, California, United States CrossLink Professional Tax Solutions Full timeJob Title: Call Center Representative IIJob Summary: We are seeking a highly motivated and customer-focused Call Center Representative II to provide exceptional support to our customers. As a key member of our team, you will be responsible for resolving customer issues in a timely and professional manner.Key Responsibilities:Provide technical support and...
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Collection Specialist Lead
1 month ago
Lathrop, California, United States Bizon Group Inc. Full timeJob Title: Collection Specialist LeadWe are seeking a highly skilled and experienced Collection Specialist Lead to join our team at Bizon Group Inc. The successful candidate will be responsible for leading our collection agents, contacting clients, and collecting outstanding payments.About the Role:Monitor accounts to identify outstanding debts and develop...
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Firefighter - Emergency Response Team Member
4 weeks ago
Lathrop, California, United States Lake Mary Fire Department Full timeAbout the RoleThe Lake Mary Fire Department is seeking highly motivated and dedicated individuals to join our Volunteer Firefighter team. As a Volunteer Firefighter, you will play a critical role in providing emergency response services to our community.Key ResponsibilitiesParticipate in emergency response calls, including fire suppression, medical...
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Medical Director
3 weeks ago
Lathrop, California, United States National Veterinary Associates Full timeJob OpportunityLathrop Veterinary Center, a state-of-the-art facility in Lathrop, CA, is seeking a Medical Director to lead our practice. Our hospital is committed to providing progressive and compassionate veterinary care, and we're looking for a seasoned Doctor to join our team.We offer a competitive Pro-Sal compensation package, including a base salary of...
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Tax Support Specialist
4 weeks ago
Lathrop, California, United States CrossLink Professional Tax Solutions Full timeJob SummaryAs a Call Center Representative II at CrossLink Professional Tax Solutions, you will be the primary point of contact for customers seeking technical support and services. Your role will involve providing exceptional customer service, troubleshooting, and problem resolution in a timely and friendly manner.Key ResponsibilitiesProvide technical...
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Tax Support Specialist
4 weeks ago
Lathrop, California, United States CrossLink Professional Tax Solutions Full timeJob SummaryAs a Call Center Representative II at CrossLink Professional Tax Solutions, you will be the primary point of contact for customers seeking technical support and services. Your role will involve providing timely and friendly assistance to resolve customer problems, utilizing your excellent customer service skills and technical expertise.Key...
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Shift Supervisor
2 weeks ago
Lathrop, California, United States VAYAN GROUP, LLC Full timeJob OverviewWe are seeking a highly skilled Shift Supervisor to lead our automotive manufacturing team. As a bilingual supervisor, you will be responsible for ensuring quality control, efficiency, and cost effectiveness in our production environment.Your key responsibilities will include:Training personnel to standardized workCreating and maintaining work...
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Tax Support Specialist
2 months ago
Lathrop, California, United States CrossLink Professional Tax Solutions Full timeJob SummaryAt CrossLink Professional Tax Solutions, we are seeking a highly motivated and customer-focused Call Center Representative II to join our team. As a key member of our support team, you will provide exceptional technical support and services to our customers, ensuring their needs are met and issues are resolved in a timely and professional...
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Medical Director
2 weeks ago
Lathrop, California, United States National Veterinary Associates Full timeMedical Director OpportunityLathrop Veterinary Center, a state-of-the-art facility, seeks a Medical Director to lead our practice. As a key member of our team, you will be responsible for overseeing the medical direction of our hospital, ensuring the highest quality patient care, and driving business growth.About Our HospitalWe are a small animal GP/UC...
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Janitorial Maintenance Specialist
2 weeks ago
Lathrop, California, United States Pilot Flying J Full timePilot Flying J - Janitorial Maintenance Job DescriptionAs a Janitorial Maintenance Worker at Pilot Flying J, you will be responsible for maintaining the overall cleanliness of the store. This includes cleaning showers and restroom facilities, washing and loading towels for showers, and performing general repair and maintenance of the store. Additionally, you...
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Medical Director
4 weeks ago
Lathrop, California, United States National Veterinary Associates Full timeLead a Thriving Veterinary PracticeWe are seeking an experienced veterinarian to lead our small animal general practice in Lathrop, CA. As Medical Director, you will be responsible for overseeing the daily operations of our hospital, ensuring the highest level of patient care, and driving business growth.About Our PracticeWe are a fast-paced, 1-doctor...
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Real Estate Sales Professional
2 weeks ago
Lathrop, California, United States Weichert Full timeReal Estate Agent OpportunityWeichert is seeking professional and ambitious individuals to join our team as real estate agents. As a Weichert agent, you will have the opportunity to build a successful and scalable real estate business, leveraging our innovative lead generation strategies and advanced technology platform.Key Responsibilities:Obtain or have a...
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Technical Support Specialist
1 month ago
Lathrop, California, United States Kelly Science, Engineering, Technology & Telecom Full timeTechnical Support Specialist OpportunityWe are seeking a highly skilled Technical Support Specialist to join our team at Kelly Science, Engineering, Technology & Telecom. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Field incoming help requests...
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Real Estate Sales Professional
7 days ago
Lathrop, California, United States Weichert Full timeWeichert Real Estate Agent OpportunityWe are seeking a professional real estate agent to join our team at Weichert. As a real estate agent, you will be responsible for building a strong, scalable real estate business and providing top-notch sales experience to our customers.Key Responsibilities:Obtain or have a real estate salesperson licenseDevelop strong...
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EWP Truss Design Supervisor
1 month ago
Lathrop, California, United States Boise Cascade Company Full timeJob OverviewBoise Cascade Company is seeking a highly skilled EWP Truss Design Supervisor to join our team. As a key member of our engineering department, you will be responsible for designing and drafting services for internal and external customers focused on Engineered Wood Products (EWP) and/or Truss Design.ResponsibilitiesPerform design and drafting...
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EWP Drafter/Truss Designer
6 days ago
Lathrop, California, United States Boise Cascade Company Full timeJob OpportunityBoise Cascade Company is seeking a skilled EWP Drafter/Truss Design professional to join our team. As a key member of our engineering department, you will be responsible for designing and drafting Engineered Wood Products (EWP) and Truss Design solutions for our customers.ResponsibilitiesDesign and draft EWP and Truss Design solutions for...
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EWP Drafter/Truss Designer
2 weeks ago
Lathrop, California, United States Boise Cascade Full timeJob Title: EWP Drafter/Truss DesignerBoise Cascade is seeking a skilled EWP Drafter/Truss Designer to join our team. As a key member of our engineering department, you will be responsible for designing and drafting Engineered Wood Products (EWP) and truss designs for internal and external customers.Responsibilities:Design and draft EWP and truss designs for...
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Warehouse Operations Manager
4 days ago
Lathrop, California, United States Wayfair Full timeWarehouse Supervisor Job DescriptionWe are seeking a highly skilled and experienced Warehouse Supervisor to join our team at Wayfair. As a Warehouse Supervisor, you will play a critical role in ensuring the smooth operation of our distribution center, overseeing the functions and working of warehouse workers, and maintaining a safe and efficient work...
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Armed Security Officer
4 weeks ago
Lathrop, California, United States Inter-Con Security Full timeJob DetailsJob Location: Lathrop, CAPosition Type: Full TimeSalary Range: $34.95 HourlyJob Shift: AnyJob Category: FieldJob DescriptionInter-Con Security Systems, Inc. is a leading US-owned security company providing integrated security solutions to government and commercial customers on four continents. We are seeking a motivated individual to fill the...