Customer Service Representative
2 weeks ago
Job Summary:
The Customer Service Representative at Taco Bell is responsible for interacting with customers to provide support and information on our products and services.
Duties/Responsibilities:
- Interact with customers via telephone, email, online chat, or in person to provide support and information on our products and services.
- Ensure that appropriate actions are taken to resolve customers' problems and concerns.
- Use knowledge of our products and services to answer inquiries or to forward to the appropriate staff.
- Perform other related duties as assigned.
Required Skills/Abilities:
- Excellent communication skills including active listening.
- Service-oriented and able to resolve customer grievances.
- Proficient computer skills with the ability to learn new software.
- Knowledge of our products and services.
Education and Experience:
- High school diploma or equivalent.
- Customer service experience required.
- Some experience with our products and services preferred.
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