Car Wash Operations Manager
4 days ago
We are seeking a highly motivated and experienced individual to join our team as a Manager in Training. As a Manager in Training, you will be responsible for assisting the location manager in providing direction and supervision on site, working closely with the General Manager and Operations Team, and learning to execute open and close duties and follow designated procedures.
Key Responsibilities- Assist the location manager by providing direction and supervision on site
- Work closely with General Manager and Operations Team
- Learn to execute open and close duties and follow designated procedures
- Ensure a safe environment for all employees and customers by ensuring compliance with safety procedures and report safety or maintenance issues to management
- Understand Quality Control factors associated with customer's overall experience, products and services, scheduling and labor cost control with respect to historical performance and seasonality
- Communicate effectively at all levels with employees, customers, peers, and management
- Motivate employees to complete job tasks efficiently and effectively
- Facilitate and assess damage claims
- Ensure compliance with all laws, rules, regulations, and policies at Local, State and Federal levels
- Delegate authority to employees when appropriate
- Support company initiatives, including but not limited to marketing, promotions, sales, customer service, and talent management initiatives
- Ability to work flexible, full-time schedule to include days, evenings, weekends, and holidays
- Must be at least 18 years old
- High School Diploma or GED
- 1-3 years of supervisory experience in car wash, retail, or service capacity
- Leadership Skills
- High Level of Integrity
- High Energy Level
- Dependability
- Professionalism
- Service and Sales Focused
- Team Orientated
- Effective Communication Skills
- Problem Solving Ability
Super Star Car Wash is a leader in providing car wash, detail, and lubrication services to customers in Arizona, California, Texas, and Colorado. Our mission is to provide fast, high quality, professional service in a friendly atmosphere, along with a smile while creating a reward team member environment.
We're a "best of both worlds" kind of company. We're big enough to have resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact. We're curious, fun, a little intense, and kind of obsessed with helping local businesses thrive.
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