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Valet Operations Leader

2 months ago


Mineola, New York, United States Propark Mobility Full time

Valet Operations Supervisor

Compensation: $18.00 per hour plus cash tips

Employment Type: Full-time

Work Location: Mineola, New York

Schedule: Morning shifts and holidays

Requirements: Minimum of 2 years with a valid driver's license

Application Inquiries:

  • Do you possess a valid driver's license with at least 2 years of experience?
  • Are you capable of operating a manual (stick-shift) vehicle?

Key Responsibilities:

  • Inspire and guide team members to foster collaboration and enhance customer service.
  • Address customer inquiries and complaints, assisting with incident documentation.
  • Support local management in training, scheduling, and assessing team performance.
  • Help maintain and organize all equipment, uniforms, and supplies.
  • Review daily financial reports and ticket logs, identifying any discrepancies.
  • Keep a record of transactions, uniforms distributed, and parking violations.
  • Ensure cleanliness and safety at assigned locations, reporting any issues to management.
  • Perform valet, attendant, or cashier duties as required.

Benefits:

  • Opportunities for advancement within the company.
  • Complimentary Parking
  • Flexible scheduling, paid holidays, and wellness programs.
  • Access to a confidential employee assistance program (EAP) available 24/7.
  • (For Full-Time Employees) Paid vacation and an additional day off for your birthday.
  • (For Full-Time Employees) Comprehensive benefits package including medical, dental, vision, and various supplemental insurances, including pet insurance.

Essential Qualifications:

  • Must be at least 18 years of age.
  • Possess a valid driver's license with a minimum of 2 years of driving experience.
  • Energetic and outgoing, capable of standing, running, and lifting items up to 50 lbs.
  • Excellent communication skills, both written and verbal, with a friendly and professional demeanor.
  • Able to thrive in a fast-paced environment and effectively resolve customer issues.
  • At least one year of experience in parking and/or customer service roles.
  • Self-motivated and eager to embrace new challenges, with a background in customer service or hospitality.
  • Organized, honest, and dependable, with a proactive approach to tasks.
  • Recognized by peers as trustworthy and loyal.
  • Resourceful and collaborative, with strong decision-making abilities.
  • View challenges as opportunities for growth and development.
  • Flexible availability, including weekends and holidays.
  • Strong conversational skills and a knack for engaging with people.
  • A desire for personal and professional growth.

Preferred Qualifications:

  • Experience in valet parking (1 year+).
  • Experience in customer service (1 year+).

*This overview is not exhaustive. A complete job description will be provided during the interview process.

Propark is an Equal Opportunity Employer (EOE). All qualified applicants will be considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. Assistance is available for applicants requiring accommodations due to disabilities.

Please refer to the Propark corporate careers portal for additional information regarding our Applicant Notice and Privacy Policy.