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Member Enrollment Coordinator

2 months ago

Washington, United States Collabera Full time
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Member Enrollment Coordinator

Contract: Washington, Washington DC, US

Salary: $24.00 Per Hour

About the Role:
  • The Member Enrollment Coordinator is tasked with ensuring precise enrollment of individuals into our esteemed healthcare clients' member enrollment systems for intricate accounts.
  • This position necessitates collaboration with various internal and external parties to guarantee prompt and accurate enrollment procedures.
Key Responsibilities:
  • Process enrollments for subscribers and their dependents across all lines of business through various channels including fax, U.S. mail, and e-mail for complex accounts.
  • Confirm enrollment status, modify membership records, rectify discrepancies in the enrollment system, and manage membership terminations.
  • Conduct monthly reconciliation processes and address discrepancies in a timely manner.
  • Work in conjunction with the Account Installation Team for the member identification card process and collaborate with billing technicians for group enrollments.
  • Support initial training for new employees and provide refresher training for existing staff.
Education Requirement: High School Diploma or GED

Job Qualifications:
  • Experience in membership enrollment
  • Familiarity with enrollment processes
  • Knowledge of billing procedures
  • Understanding of claims operations
  • Proficiency in data analysis
  • Experience with health insurance enrollment software
  • Proficient in Office Suite and Excel
  • Ability to interact with internal and external customers
  • Knowledge of Claims HIPAA regulations
  • Experience in the healthcare sector
  • Understanding of member services
Reach Out to a Recruiter
  • Recruiter: Aman Bhatia
Apply Now