Trainer and Learning Specialist
3 days ago
In this role, you will work closely with subject matter experts to create engaging and interactive training content, conduct training sessions, and assess participant progress. You will also participate in ongoing quality improvement initiatives to ensure that our training programs meet the highest standards of excellence.
The salary for this position is estimated to be around $60,000-$70,000 per year, depending on location and experience. Benefits include paid training, competitive wages, full benefits (medical, dental, vision, 401k, and more), paid time off, employee wellness and engagement program, and the opportunity to work with a global company that values its employees and strives to provide a healthy work-life balance.
Key Responsibilities:
- Develop and deliver training programs focused on customer service, sales, and other related areas
- Work closely with subject matter experts to create engaging and interactive training content
- Conduct training sessions and assess participant progress
- Participate in ongoing quality improvement initiatives
Required Skills and Qualifications:
- Strong background in adult education
- Experience with instructional design
- Excellent communication skills
About Teleperformance USA:
We are a global digital business services company that delivers advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways. We value our employees and strive to provide a healthy work-life balance, a culture of inclusion and diversity, and opportunities for growth and development.
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