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Restaurant Operations Manager

2 months ago

Ocala, Florida, United States Moe's Full time

About the Role:

The Restaurant Operations Manager at Moe's contributes to the success of the business and has responsibility, through the direction and control of restaurant operations, to grow sales, ensure a positive guest experience, and maximize restaurant profitability.

Key Responsibilities:

  • Ensure a High-Quality Operation: Maintain the highest standards of food quality, service, cleanliness, safety, and sanitation.
  • Maintain Controls: Ensure compliance with health and safety regulations, cash control policies, and procedures.
  • Manage Team Members: Recruit, train, motivate, and evaluate team members to ensure a positive and productive work environment.
  • Advocate a Team Environment: Foster a culture of respect, open communication, and teamwork among team members.
  • Manage Personal Development: Support team members in their professional growth and development.
  • Ensure a High-Quality Operation: Direct overall activities and performance of team members on a shift-by-shift basis.
  • Provide a Positive Guest Experience: Ensure prompt, friendly service and high-quality food production.
  • Manage Efforts: Ensure a positive guest and team experience, and maintain a clean and safe dining environment.
  • Complete Daily Paperwork: Ensure timely completion of daily paperwork and projects.
  • Comply with Policies: Ensure all managers, supervisors, and team members comply with cash control policy and procedures.
  • Drive Positive Results: Proactively schedule and react to business trends to minimize labor costs and maximize profitability.
  • Control Operating Costs: Institute awareness and control of operating costs through the restaurant.
  • Manage Team Members: Ensure quality recruiting and training of new team members.
  • Participate in Hiring: Participate in hiring, training, motivation, and evaluation of team members as directed by supervisor.
  • Create Positive Relationships: Treat all team members with respect and create positive relationships with team members and managers.
  • Minimize Turnover: Work with the management team to respond to and assist in resolving team member issues.
  • Adhere to Brand Standards: Ensure adherence to brand standards, company policies, and procedures during shifts.
  • Support an Open Door Policy: Support and practice an open door policy.

Requirements:

  • Education: High School Diploma or equivalent
  • Job Type: Hourly/Part-Time