Restaurant Manager
6 days ago
At Dunkin', we're more than just a coffee shop – we're a vibrant community where every employee can thrive and grow. Our Core Values are built on a foundation of teamwork, endless opportunities, and a passion for serving our guests.
As a Restaurant Manager, you will be responsible for leading a team of employees to deliver exceptional guest service, manage store operations, and drive sales growth. You will be the face of Dunkin' in your store, ensuring that every guest has a positive experience.
Key Responsibilities:- Hire, train, and develop employees
- Communicate job expectations to the team
- Plan, monitor, appraise, and review job performance
- Provide coaching and feedback; discipline when appropriate
- Create and maintain a guest-first culture
- Ensure appropriate staffing levels for exceptional guest service
- Maintain a safe, secure, and healthy environment
- Ensure brand standards and systems are executed
- Control costs to maximize profitability
- Execute marketing promotions and new product roll-outs
- Set sales goals and track results
- Fluent in English
- Math and financial management
- Restaurant, retail, or supervisory experience
- At least 18 years of age (where applicable)
- High School diploma or equivalent
- Great Focus: Understands and exceeds guest expectations
- Passion for: Sets and maintains high standards for self and others
- Problem Solving and Decision Making: Identifies and resolves issues and problems
- Interpersonal Relationships & Influence: Develops and maintains relationships with the team
- Building Effective Teams: Identifies and communicates team goals
- Conflict Management: Seeks to understand conflict through active listening
- Developing Direct Reports and Others: Works collaboratively with employees to create development plans
- Business and Financial Acumen: Understands guest and competition
We offer a competitive salary, benefits package, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.
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