Front Desk Associate Hilton Chicago/Oak Lawn IL

3 weeks ago


Oak Lawn, Illinois, United States Hilton ChicagoOak Lawn IL Full time

We are seeking a highly skilled Front Desk Clerk to join our team at the Hilton Chicago/Oak Lawn IL. This is an exciting opportunity for individuals who enjoy working in a fast-paced environment and providing excellent customer service.

Job Description

The successful candidate will be responsible for ensuring seamless guest experiences by registering guests, processing payments, and resolving any issues that may arise during their stay.

Key Responsibilities:

  • Greet and welcome guests upon arrival, ensuring they feel valued and respected.
  • Register guests into the system, verify reservation details, and process payment accurately.
  • Respond promptly to guest inquiries, resolve issues, and provide recommendations for local attractions and amenities.
  • Maintain a professional demeanor, even in high-pressure situations.

Requirements:

  • High School diploma or equivalent required.
  • Prior experience in a customer-facing role, preferably in hospitality.
  • Excellent communication skills, both written and verbal.
  • Ability to work effectively in a team environment.

What We Offer:

  • A competitive salary of $42,000 - $55,000 per year, depending on experience.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • Opportunities for career growth and professional development.


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