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Customer Service Specialist

2 months ago

Walled Lake, Michigan, United States Randy Elder - State Farm Agent Full time
About Our Agency

Randy Elder - State Farm Agent is a successful insurance agency dedicated to helping individuals and families achieve their financial goals. Our team is passionate about developing our members to be their best selves and providing exceptional customer service.

Position Overview

We are seeking a highly motivated and customer-focused individual to join our team as an Insurance Account Representative. As a key member of our team, you will be responsible for building strong relationships with our customers, providing personalized support, and promoting our insurance products and services.

Responsibilities
  • Customer Engagement: Forge strong connections with customers, understand their needs, and provide ongoing support to ensure their satisfaction.
  • Insurance Solutions: Utilize a personalized approach to guide customers through their insurance options, ensuring their needs are met and exceeded.
  • Lead Generation: Generate leads, arrange appointments, assess customer requirements, and promote suitable products and services.
Benefits
  • Competitive Compensation: Enjoy a competitive salary complemented by commission/bonus incentives.
  • Health Stipend: Receive a health stipend benefit to support your well-being.
  • Paid Time Off: Enjoy generous paid time off, covering vacation and personal/sick days.
  • Flexible Scheduling: Take advantage of flexible scheduling options to balance your work and personal life.
  • Professional Growth: Abundant opportunities for professional growth and advancement within our agency.
  • Hiring Bonus: Eligibility for a hiring bonus.
Requirements
  • Customer Focus: Passion for promoting products and services tailored to individual customer needs.
  • Communication Skills: Exceptional communication skills across all channels, written, verbal, and attentive listening.
  • Problem-Solving: A people-centric approach to problem-solving.
  • Attention to Detail: Keen attention to detail.
  • Proactive Mindset: Proactive mindset when addressing challenges.
  • Computer Skills: Willingness to learn various computer functions.
  • Team Player: Ability to thrive in a collaborative team environment.