Sales Floor Associate

1 week ago


Cambridge, Massachusetts, United States Target Full time
About Target

As a Fortune 50 company with over 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. Our purpose is to help all families discover the joy of everyday life.

Salary Information

The estimated starting hourly rate for this position is $18.25 USD per hour.

Job Description

Job Overview: As a Small Format Team Member, you will be responsible for delivering exceptional guest service in our smallest format stores. You will work efficiently and as a team to ensure each guest has an enjoyable experience.

Duties and Responsibilities:

  • Create a welcoming experience by authentically greeting all guests
  • Observe and respond to guest needs in a timely manner
  • Engage with guests in a genuine way, including asking questions to better understand their specific needs
  • Be knowledgeable about the tools, products, and services available in the store to solve issues for the guest and improve their experience
  • Help guests as you complete workload with minimal disruption
  • Work in all departments to ensure sales floor is full, zoned and in stock for guests
  • Push and stock product to sales floor
  • Execute adjacency changes, transitions, revisions and sales plans for all departments
  • Maintain interior and exterior brand standards, including emptying garbage cans and attending to restroom cleanliness, collecting carts, charging electronic carts, RVM maintenance (if applicable) and attending to spills throughout the store as needed
  • Accurately execute all pulls (i.e., daily Fills, out of stock, manual and guest requests) and backstock product from all departments
  • Process all inbound deliveries (using the receive application) to ensure inventory accuracy
  • Complete all backroom daily and weekly audits
  • Operate power equipment only if certified
  • Maintain backroom organization and location accuracy and follow equipment guidelines
  • FOLLOW processes accurately with attention to detail, monitor own progress and accurately prioritize tasks
  • Demonstrate a culture of ethical conduct, safety and compliance
  • Support guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU)

Required Skills and Qualifications:

  • Welcome and assist guests in a friendly and courteous manner
  • Learn and adapt to current technology needs
  • Work both independently and with a team
  • Resolve guest questions quickly on the spot
  • Attention to detail and ability to follow multi-step processes
  • Able to accurately handle cash register operations
  • Ability to climb up and down ladders
  • Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds

Benefits:

  • Competitive starting hourly rate: $18.25 USD per hour
  • Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary
  • Find competitive benefits from financial and education to well-being and beyond at Target


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