Customer Service Associate

6 days ago


Freehold, New Jersey, United States Sam's Club Full time
Job Overview

As a Member Frontline Cashier at Sam's Club, you will play a vital role in providing exceptional customer service and ensuring a positive shopping experience for our members. You will be responsible for maintaining a clean and organized store environment, processing transactions accurately and efficiently, and addressing member inquiries and concerns in a professional and courteous manner.

Key Responsibilities
  • Maintaining a safe and secure store environment by following company policies and procedures
  • Providing outstanding customer service by acknowledging members, identifying their needs, and resolving issues promptly and professionally
  • Processing transactions accurately and efficiently using various payment methods
  • Assisting members with purchasing decisions, locating merchandise, and answering questions about products and services
  • Maintaining a clean and organized store environment, including restocking shelves and disposing of trash
Requirements
  • High school diploma or equivalent required; prior retail or customer service experience preferred
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups of people
  • Ability to lift up to 25 pounds and stand for long periods of time
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system


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