Metro by T-Mobile Retail Expert

4 days ago


Pompano Beach, Florida, United States IOT Partners LLC Full time
Job Description

As a Mobile Associate, you will play a vital role in bringing the Metro by T-Mobile brand to life. You will be part of a Retail Team of Experts who live and breathe Metro by T-Mobile. Your primary responsibility will be to create energy and excitement around our products and services, immersing yourself in meaningful connections with our customers.

Key Responsibilities
  1. Becomes skilled with and consistently leverages digital tools in interactions and onboarding to actively demonstrate how Metro by T-Mobile's ever-expanding coverage stacks up in customers' neighborhoods.
  2. Collectively owns the customer experience and resolves issues, creating a seamless, run-around-free environment.
  3. Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.
Qualifications
  • Possesses a high school diploma or equivalent.
  • Has at least 6 months of customer service and/or sales experience, preferably in retail.
  • Can work varied shifts, seven days per week, which may include evenings, weekends, and holidays.


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