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Event Management Specialist

2 months ago

Washington, Washington, D.C., United States Fooda Full time
Job Overview

About Us:

At Fooda, we are dedicated to transforming workplace dining experiences into something employees eagerly anticipate. Utilizing cutting-edge technology and a vast network of over 2,000 local eateries, we provide a unique food service that brings fresh, diverse meals directly to workplaces. Our operations span across more than 20 major cities in the United States, and we are continually expanding. A significant majority of employees recognize Fooda as a top benefit of their workplace.

We are currently seeking Event Management Specialists to support our expanding clientele across various markets. This role is ideal for individuals with a background in hospitality or event planning who are keen to delve into the food service industry, engage with valued customers, and collaborate with a wide array of outstanding local restaurants.

Key Responsibilities:

  • Assist with Fooda events in multiple roles, including: 1.) being present onsite for setup, breakdown, cleaning, troubleshooting, and ensuring a premium customer experience, 2.) acting as a backup cashier at Fooda Cafés during team members' absences, and 3.) handling delivery tasks for equipment and food to various Fooda locations.
  • Become proficient with Fooda's technological systems and standard operational protocols.
  • Address issues such as incorrect orders, delayed deliveries, or miscommunication effectively.
  • Resolve technical challenges related to point-of-sale (POS) systems, onsite technology, and digital menu displays.
  • Conduct onsite promotions and provide guidance on the mobile application.
  • Deliver immediate customer service to address concerns directly with clients.
  • Oversee audits of restaurant event setups to maintain consistency and quality.
  • Report significant issues to the Operations Manager for further assistance and resolution.
  • Availability during peak hours, primarily over lunch (10 am – 2 pm), with potential responsibilities extending from 8 am to 4 pm based on market needs.

Candidate Profile:

  • A passion for building customer relationships and a strong commitment to service excellence.
  • Energetic, approachable, and enjoys engaging with diverse individuals.
  • Technologically adept and thrives in a dynamic startup environment.
  • Resourceful, composed under pressure, and skilled at problem-solving.
  • Excellent communication skills and a proactive approach.
  • Highly organized and detail-oriented; a Type-A personality is advantageous.
  • Familiarity with the local area and efficient navigation using personal transportation.
  • Seeking a consistent part-time role (5 – 25 hours per week) during standard business hours with an emphasis on flexibility.
  • Previous experience in catering or food service is strongly preferred.

What We Offer:

  • Competitive compensation.
  • Paid time off benefits.
  • A flexible part-time schedule (5 – 25 hours per week).
  • 401k Retirement Savings Plan with company matching.
  • Pre-tax commuter expense benefits.
  • Long-term career advancement opportunities within Fooda.
  • Networking prospects with local restaurants.
  • A rewarding and challenging work environment, including complimentary meals.

Applicants must be authorized to work in the United States on a full-time basis. We appreciate your understanding that we do not accept phone calls or inquiries from recruiters.

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