Site Reliability Engineer

4 weeks ago


El Dorado Hills, California, United States Broadridge Financial Solutions , Inc. Full time
Job Description

Broadridge Financial Solutions, Inc. is seeking a highly skilled Site Reliability Engineer to join our team. As a Site Reliability Engineer, you will be responsible for designing, implementing, and operating the technical infrastructure for our strategic applications and services.

Key Responsibilities:
  • Design and implement technical solutions across a full-stack of development tools and technologies.
  • Translate business requirements into technical designs, considering automation, availability, performance, scale, and cost.
  • Ensure technical and security practices are adhered to in the design of technical infrastructure.
  • Participate in technical design sessions and work closely with multiple teams to review infrastructure designs for new projects.
  • Deliver high-quality technical infrastructure on-time, following Broadridge processes.
  • Provide estimates of all priority and non-priority projects, along with recommended scope or schedule changes based on capacity and unforeseen challenges.
  • Participate in technical implementation to ensure the quality of the infrastructure, automation, and the overall efficiency of the SRE team.
  • Track Service Level Indicators (SLI) to ensure the health of technical infrastructure and Broadridge services.
  • Fix production issues affecting Broadridge services as needed, taking appropriate corrective actions.
  • Conduct preventative maintenance to ensure capacity, scaling, security, and availability of Broadridge services.
  • Understand dependencies between infrastructure components, vendor software, custom software, and other parts of the processing stack that support Broadridge Services.
  • Collaborate with peers and other technical teams to prevent and shorten production incidents.
  • Define Service Level Objectives (SLOs) for Broadridge Services.
  • Implement additional operational improvements for automation, monitoring, and incident management to increase the reliability of Broadridge services.
  • Guide more junior associates through established processes.
Requirements:
  • 4-5+ years of experience with commercial service infrastructure at both a software and infrastructure level.
  • Functional skills in System Design and Architecture, DevOps/Deployment automation, Troubleshooting, and Service Monitoring.
  • Ability to work under pressure and be highly adaptable.
  • Strong written and communication skills for collaboration with various teams and upper management.
  • Solid analytical skills, especially in translating business requirements into technical design.
  • Able to adapt and embrace change and support business strategy and vision.
  • Knowledge of next-generation design patterns/architecture like micro-services, layered pattern, and cloud.
  • Strong aptitude for learning new skills and new technologies.
  • Bachelor's degree in computer science, computer engineering, or a related field preferred.
  • 4-5+ years of experience within a programming and application system environment, with solid experience and a working knowledge in the following technologies: OS (Linux, Windows), Automation (Terraform, Bladelogic, Chef, Jenkins, Ansible), Cloud (AWS, Azure), and Scripting (Powershell, Perl, Shell Scripts).
What We Offer:
  • A competitive salary range of $75,000 - $85,000.
  • Bonus eligibility.
  • A comprehensive benefits package, including health insurance, retirement plans, and paid time off.
  • Opportunities for professional growth and development.
  • A dynamic and inclusive work environment.

Broadridge Financial Solutions, Inc. is an equal opportunity employer and welcomes applications from diverse candidates. If you are passionate about technology and want to make a difference, we encourage you to apply for this exciting opportunity.



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