Airport Operations Manager

3 days ago


Warwick RI, United States ABM Industries Full time
Job Summary

As a General Manager of Passenger Services, you will be responsible for leading a team of up to 100 staff members in delivering exceptional customer service while ensuring safety, security, and efficiency. Your leadership skills, problem-solving abilities, and communication skills will be essential in building strong relationships with clients, managing daily airport passenger services operations, and overseeing financial processes.

About ABM Industries

ABM Industries is a growing organization committed to providing world-class service, fostering employee development, and driving business success. We are seeking an innovative and people-centered leader who shares our values and can help us achieve our goals.

About the Role

This leadership role offers significant opportunities for growth and development within a dynamic team. You will have the chance to work closely with clients, manage a large team, and oversee daily airport passenger services operations. Your experience in budgeting, expense control, and scheduling will be valuable assets in this position.

Responsibilities
  • Lead and motivate a diverse team of up to 100 staff members
  • Oversee daily airport passenger services operations
  • Manage client relations and build strong relationships with clients
  • Support budget preparation, vendor management, and cost-saving initiatives
  • Collaborate with the Safety/Quality team to implement a metrics-driven safety, quality, and security program
Requirements

We are looking for a highly experienced leader with a minimum of three (3) years of management experience, demonstrating leadership in team development and operations. You should also have at least five (5) years of experience in a customer-focused environment, ideally in an airport or high-volume hospitality setting.

Benefits

ABM Industries offers a comprehensive benefits package, including a competitive salary range of $60,000 - $70,000 per year, depending on experience. Additionally, you may be eligible to participate in a Company incentive or bonus program.



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