Cleanliness Specialist
1 week ago
We seek a diligent and results-driven individual to join our hospitality team at StepStone Hospitality. As a key contributor, you will focus on maintaining the cleanliness and comfort of our facilities, enhancing the overall guest experience.
Main Duties:
- Prepare and stock your cleaning cart with necessary equipment and supplies for each shift, ensuring efficiency and effectiveness.
- Deliver essential guest amenities, such as baby cribs, pillows, and extra towels, to guest rooms promptly, fostering a positive experience.
- Perform various floor maintenance tasks, including stripping, sealing, and waxing, adhering to established procedures and using safety equipment as needed.
- Restock shelves with paper supplies and room cleaner caddies daily, maintaining a well-organized workspace.
- Receive and store incoming supplies and deliveries in their designated areas, promoting a clutter-free environment.
- Maintain and rearrange furniture, turn mattresses, and execute general cleaning tasks as required, ensuring consistency.
- Provide exceptional customer service by greeting guests warmly and addressing their needs promptly and professionally.
- Create and update daily job lists, recording serviced rooms accurately and efficiently.
- Regularly inspect equipment and report any malfunctions or damage to management, ensuring optimal performance.
- Respond to guest complaints and concerns in a respectful and professional manner, notifying colleagues when necessary.
Required Skills:
- Able to work independently with minimal supervision and maintain motivation levels throughout shifts.
- Superb communication skills, including smiling and being helpful in interactions with customers.
- Proven experience in a relevant field, demonstrating ability to adapt to new environments and situations.
- Professionalism, speed, and attention to detail in all aspects of work.
Salary Range: $50,000 - $70,000 per year, depending on location and experience.
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Cleaning Specialist
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Nurse Care Specialist
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