Hospitality Night Auditor

2 days ago


Philadelphia, Pennsylvania, United States AccorHotel Full time

The Sofitel-Philadelphia hotel is seeking a highly skilled and organized individual to join their team as an Overnight Guest Service Agent. In this role, you will be responsible for ensuring that all guest needs are met promptly and efficiently, while maintaining the highest level of customer service.

Key Responsibilities
  • Posting and balancing charges and settlements
  • Running nightly processing sequences to reset for the next day's use
  • Preparing and transmitting credit card deposits
  • Verifying accuracy of credit card transactions and batch reports

You will also serve as a Front Desk Agent, handling guest requests, checking-in and checking-out guests, and providing a warm greeting and farewell. The ideal candidate will possess excellent communication and organizational skills, be able to multitask, and work well under pressure. A minimum of one year of experience in a similar role or a hospitality school degree is required. The estimated salary for this position is $58,000 - $68,000 per year.


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