Night Audit Supervisor

3 weeks ago


Philadelphia, Pennsylvania, United States HHM Hotels Full time
Job Title: Night Audit Supervisor

About the Role:
HHM Hotels is seeking a skilled Night Audit Supervisor to join our team. As a key member of our operations department, you will be responsible for ensuring accurate and timely financial transactions, as well as providing exceptional guest service.

Key Responsibilities:
* Balance revenue and settle accounts nightly, maintaining accurate records and files.
* Supervise and train night auditors, ensuring they meet performance standards.
* Prepare and distribute daily reports, highlighting key financial metrics and trends.
* Resolve guest complaints and concerns through thorough research and effective solutions.
* Maintain awareness of guest satisfaction scores and work to improve departmental and overall guest satisfaction.

Requirements:
* High School diploma or equivalent preferred.
* Previous night audit/accounting experience or equivalent training required.
* Computer knowledge/Excel and arithmetic skills required.
* FSD is a plus, required within 90 days of employment.
* 1 to 3 years of related experience.

Work Environment:
* Work schedule varies and may include working on holidays and weekends.
* Requires standing for extended periods, walking, lifting up to 25 pounds, bending, and reaching.

Salary: $45,000 - $60,000 per year, depending on experience.

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