Retail Sales Associate
3 weeks ago
Goodwill Southern California is a leading non-profit organization dedicated to empowering individuals and communities through education, job training, and employment opportunities. We are seeking a highly motivated and customer-focused Retail Associate to join our team.
Job Summary:The Retail Associate plays a critical role in delivering an exceptional customer experience by engaging with customers, achieving sales goals, maintaining a clean and organized store environment, and communicating the Goodwill mission.
Key Responsibilities:- Provide excellent customer service, engage with each customer, and present a friendly and cooperative attitude.
- Perform accurate Point of Sale (POS) and cash handling procedures.
- Communicate the Goodwill mission and values (RISE: Respect, Integrity, Service, and Excellence) to employees, customers, and donors.
- Receive and accurately record donations using technology.
- Sort, clean, process, and price donated goods, following company standards.
- Merchandise and maintain the sales floor.
- Maintain a clean and safe environment by following all personal protective equipment policies and procedures.
- Follow all safety rules and exercise caution in all work-related activities.
- Load and unload trucks and perform necessary cleaning and janitorial work.
- Work flexible shifts, including nights, weekends, holidays, and overtime when needed.
- Ability to read, speak, and write Basic English.
- Ability to operate cash register, personal computer, and other technology necessary to complete assigned activities.
- Ability to share Goodwill's purpose with customers or donors and ask for monetary donations.
- Ability to work with a diverse team.
- Punctual and dependable attendance.
- Free from alcohol and drug abuse.
- Understands the basic philosophy of Goodwill and participates fully in carrying out its mission.
- Adheres to Goodwill's values of Respect, Integrity, Service, and Excellence.
Goodwill Southern California is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Goodwill gives preferential consideration to persons with barriers to employment. Persons with disabilities are encouraged to apply.
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