Front Desk Sales Associate
1 week ago
Are you passionate about delivering exceptional customer experiences and driving sales growth? Do you thrive in a fast-paced environment where no two days are the same? We're seeking a highly motivated and customer-focused Sales and Customer Service Associate to join our team at Massage Envy.
About the RoleAs a Sales and Customer Service Associate, you will be the face of our brand, responsible for delivering outstanding customer service, promoting our services and products, and driving sales growth. You will work closely with our team to ensure seamless clinic operations, manage appointments, and provide exceptional customer experiences.
Key Responsibilities- Deliver exceptional customer service, ensuring every client feels valued and understood.
- Advocate the value of Total Body Care, educating clients on our new and expanded services, enrolling them in the Massage Envy Wellness Program, scheduling future services, and encouraging homecare retail purchases based on expert recommendations.
- Support clinic operations by warmly greeting clients, managing appointments, addressing queries via phone or email, and ensuring smooth clinic flow.
- Competitive starting pay: $16.25 - $16.75/hr with commissions paid out on every membership & monthly team bonuses.
- Comprehensive healthcare coverage, encompassing medical, dental, and vision plans.
- Robust 401(k) benefits to secure your future.
- Proficient in critical thinking and computer operations.
- Skilled in multitasking and managing multiple priorities effectively.
- Exceptional interpersonal skills to foster positive guest relationships.
- Ability to take ownership and demonstrate initiative.
- Aiming for top performance in all aspects of the role.
- Minimum age requirement: 18 years with a high school diploma (or equivalent).
- Prior retail or sales experience preferred.
We're committed to creating a positive and inclusive work environment where you can thrive. If you're passionate about delivering exceptional customer experiences and driving sales growth, we encourage you to apply for this exciting opportunity.
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