Global Technical Account Manager
2 weeks ago
At FUTURE RECRUIT NET INC, we are committed to delivering exceptional customer experiences through our cutting-edge technology platforms. As a Global Application Support Manager, you will play a vital role in achieving this mission by leading our global support team and driving our customer success strategy.
The ideal candidate will have a deep understanding of financial markets and a proven track record of leading high-performing teams. Your ability to communicate effectively with stakeholders and navigate complex technical issues will be essential in this role.
Your Key Responsibilities- Oversee all aspects of customer support, ensuring timely and effective resolution of customer queries.
- Lead and develop a team of global support specialists, focusing on process improvements and data-driven solutions.
We are seeking a highly skilled and motivated professional with:
- A minimum of 5+ years of experience in leading technical customer support teams in a fast-paced environment.
- Strong technical expertise in supporting commercial EMS, OMS, PMS, Risk, and/or Accounting systems.
- Excellent problem-solving skills, with a proactive solution mindset.
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