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Patient Service Representative

2 months ago

Salt Lake, Utah, United States Myriad Genetics Full time
Job Summary

We are seeking a highly organized and detail-oriented Receptionist Patient Advocate to join our team at Myriad Genetics. As a key member of our front office staff, you will be responsible for providing exceptional patient service, answering phone calls, and managing incoming mail and faxes.

Key Responsibilities
  • Interact with patients, clinicians, insurers, and Myriad employees in a timely and professional manner.
  • Answer general questions and/or route phone calls to the appropriate Myriad representative.
  • Sort and distribute incoming mail and faxes in an accurate and timely manner.
  • Participate in the Quality Assurance plan.
  • Comply with applicable CLIA and HIPAA regulations.
Requirements
  • High school diploma or GED equivalent required.
  • 1+ years of experience working in a medical setting preferred.
  • Excellent organizational, communication, multitasking, and teamwork skills.
  • Detail oriented, problem solver, with a high level of professionalism.
  • Proficiency in Internet and Microsoft Office Suite applications.
Physical Requirements

Lifting Requirements: sedentary work or exerting up to 10 pounds of force occasionally.

Physical Requirements: stationary positioning, moving, communicating, and observing.

We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We prohibit discrimination and harassment on the basis of any protected characteristic, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.