Customer Service and Dispatch Solutions Director

6 days ago


Moorestown, United States CORT Full time
Key Responsibilities
As a Customer Service and Dispatch Solutions Director at CORT, you will lead a team of dispatchers, providing guidance, mentorship, and support to foster a high-performing environment. You will develop and implement efficient dispatch strategies and service level agreements to minimize costs, maximize productivity, and enhance customer satisfaction.

The successful candidate will have a proven track record of building and developing high-performing teams, with a minimum of 5-7 years of experience managing in a high-volume dispatch environment. They will also have a strong ability to leverage technology to enhance team productivity and a proven ability to effectively manage multiple tasks and priorities simultaneously.

This is an on-site position with a salary range of $75,000 - $90,000 per year, dependent upon experience. This position is also eligible for CORT's Performance Sharing Plan (PSP) bonus plan.

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