Customer Feedback Analyst

2 days ago


Hawthorne, California, United States Insight Global Full time
About the Role:
We are seeking a skilled UX Researcher to join our team at Insight Global. As a Product Insight Specialist, you will be responsible for capturing customer feedback to inform product strategy and design. This role requires excellent verbal and written communication skills, with the ability to effectively represent the user's perspective and translate complex data into actionable insights. The ideal candidate will have a strong understanding of human-centered design principles and be able to work collaboratively with stakeholders to drive product development. We offer an estimated salary range of $120,000 - $140,000 per year, depending on location and experience. This position requires a high degree of autonomy and independence, with the ability to manage complex multi-stage mix-method studies. Experience with managing teams and mentoring junior researchers is also highly valued.

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