Spanish-English Language Specialist

4 days ago


Round Lake, New York, United States TTEC Full time
About the Opportunity

TTEC is an award-winning company that provides innovative solutions to help businesses build engaged, pleased, and profitable customer experiences. We are seeking a talented Spanish-English Language Specialist to join our team in Malta, NY.

Job Summary:

You will be responsible for delivering exceptional customer service to customers through various communication channels, including phone, chat, and email. You will also have the opportunity to grow your career in a dynamic and family-friendly atmosphere.

Key Responsibilities:

  • Answer incoming communications from customers in a timely and professional manner
  • Conduct research to provide accurate and helpful information to customers
  • Work collaboratively with team members to resolve customer issues and improve overall customer satisfaction

Requirements:

  • At least 1 year of customer service experience
  • High school diploma or equivalent required
  • Excellent written and verbal communication skills in Spanish-English
  • Computer experience and proficiency in software applications

What We Offer:

  • A competitive salary starting at $19.92 per hour
  • Performance bonus opportunities based on individual and team performance
  • A comprehensive benefits package, including paid time off and wellness programs
  • Ongoing training and development opportunities to enhance your skills and career growth


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