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Retail Store Manager

2 months ago

Peoria, Illinois, United States Bass Pro Shops Full time

Job Summary:

The Group Sales Manager is responsible for supervising one or more Sales Departments within the store, including merchandise presentation, inventory control, pricing, sales enhancements, staff selection and development, and customer service activities.

Key Responsibilities:

  • Supports a strong commitment to world-class customer service and ensures a pleasant and productive shopping experience for all customers.
  • Meets or exceeds all financial plans as set by the Company.
  • Executes all Sales plans as directed by the Company.
  • Opens and Closes the Store.
  • Obtains "Manager on Duty" responsibilities.
  • Maintains planograms as set by the Corporate Office.
  • Staffs the Departments with "service" oriented associates; participates in interviewing and selection, coordinates training, prepares/approves performance appraisals, recommends merit/promotional increases, prepares weekly work schedules, coaches, and motivates associates to promote positive customer relations and a productive team-oriented work environment.
  • Resolves customer and associate issues.
  • Carries out Supervisory responsibilities in accordance with the Company's policies and applicable laws, including interviewing, hiring & training, planning, assigning and directing work; measuring and evaluating performance; rewarding and disciplining associates; addressing complaints and resolving problems.
  • Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by: identifying and evaluating customers' needs, making product recommendations based off of this analysis, promoting programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up.

Requirements:

  • Experience: Minimum of 3-5 years in Retail Management, with responsibility for one or more Sales Departments.
  • Ability to calculate figures and amounts such as discounts, commissions, and percentages.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to interpret a variety of other financial, legal, and technical information.
  • Ability to read and analyze certain reports. Ability to write reports and business correspondence.
  • Ability to effectively present information and respond to questions from Managers, associates, customers, and the public.
  • Ability to conduct meetings and presentations to groups.
  • Proficiency with PC-based word processing, spreadsheets, data-based management and electronic point of sale and inventory management systems.
  • Demonstrated strong interpersonal skills. Ability to establish and maintain effective working relationships with co-workers, associates, customers, and with the Corporate Staff.
  • Demonstrated use of Team concept of Management.

Benefits:

  • Medical
  • Dental
  • Vision
  • Health Savings Account
  • Flexible Spending Account
  • Voluntary benefits
  • 401k Retirement Savings
  • Paid holidays
  • Paid vacation
  • Paid sick time
  • Bass Pro Cares Fund
  • And more

Equal Opportunity Employer:

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Reasonable Accommodations:

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at