Executive Director of Event Services and Operations

1 week ago


Wheeling, West Virginia, United States Oglebay Full time

Job Summary:

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We are seeking an exceptional Executive Director of Event Services and Operations to join our team at Oglebay. This is a unique opportunity to lead the Conference Services Department and Stewarding teams, overseeing the delivery of exceptional events and services to our guests.

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About the Role:

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The successful candidate will have excellent leadership and management skills, with experience in high-volume event planning and execution. You will be responsible for directing and supervising 19 employees, ensuring seamless event delivery, and maintaining the highest standards of cleanliness and organization.

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Key Responsibilities:

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  • ">
  • Direct and supervise 6-8 employees in the Conference Services Department and 13 employees in Stewarding">
  • Oversee the setup and equipment rotation before and after events">
  • Maintain a working relationship with outside equipment vendors for delivery and pickup schedules">
  • Train the Conference services team to assist with light A/V set up">
  • Implement over-night cleaning for all kitchens and restaurants">
  • Establish and maintain daily cleaning of all F&B areas, including hallways, banquet rooms, serving areas, restaurants, kitchens">
  • Responsible for creating and revising diagrams in meeting matrix, monitoring function room usage in Visual One and inputting and updating all staff schedules in ADP">
  • Serves as an advisor to the Sales and Conference Services staff regarding function room set-up">
  • Prepares function rooms for meetings, banquets, and other activities by setting up chairs, tables, audio visual and other support equipment and decorations">
  • Clean and removes all above equipment to designated storage areas and cleans functions rooms including ceilings, walls, floor carpet, furniture, fixtures, windows and draperies">
  • Routinely inspects and evaluates conditions of facilities, equipment and furnishings and submits to Director of Sales and Conference Services recommendations for painting, repair, replacement or relocation of the same">
  • Delivers conference material to appropriate individuals or areas">
  • Delivers Luggage to guest rooms and removes when requested">
  • Hire and train the team members to develop stewarding & conference services departments with high service standards">
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Requirements:

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To succeed in this role, you will need:

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  • ">
  • At least 2 years of experience in a similar position, preferably in a resort or hotel setting">
  • Excellent leadership and management skills">
  • Ability to work in a fast-paced environment and prioritize tasks effectively">
  • Strong communication and interpersonal skills">
  • Knowledge of audio visual equipment and ability to train others">
  • Experience with inventory management and budget control">
  • Ability to lift up to 50 pounds and stand for long periods">
  • WV State food handler certification">
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What We Offer:

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Oglebay offers a competitive salary range of $65,000 - $85,000 per year, depending on experience, plus a comprehensive benefits package, including health, dental, and vision insurance, 401(k) matching, and paid time off.

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How to Apply:

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Please submit your application, including your resume and cover letter, to [insert contact information]. We look forward to hearing from you



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