Senior Staff Site Reliability Engineer
3 weeks ago
About the Role
The WEX Site Reliability Engineering team is seeking a technical leader to drive the design and implementation of complex systems at scale. As a Senior Staff SRE, you will work closely with engineering teams to ensure that our systems are reliable, performant, and secure.
Key Responsibilities
- Provide technical guidance and mentorship to other SREs and engineers.
- Lead the design and implementation of complex systems and solutions.
- Drive the adoption of SRE best practices across the organization.
- Architect and implement highly available, scalable, and fault-tolerant systems.
- Optimize system performance and resource utilization.
- Proactively identify and mitigate risks to system reliability.
- Lead incident response efforts, driving efficient resolution and post-incident analysis.
- Develop and implement processes to improve incident response capabilities.
- Design and develop automation tools to streamline operational tasks, improve system reliability, and reduce toil.
- Utilize monitoring and observability tools to gain deep insights into system behavior.
- Work closely with development teams to ensure software design meets operational requirements.
- Foster a culture of collaboration and knowledge sharing across teams.
- Forecast future capacity needs and implement strategies to ensure systems scale efficiently.
- Continuously identify performance bottlenecks and lead efforts to optimize system performance.
- Champion security best practices and ensure that systems are designed and operated in compliance with industry standards and regulations.
- Stay current with emerging technologies and industry trends.
- Evaluate and introduce new tools and techniques to improve SRE practices and system reliability.
Requirements
- 7+ years of hands-on experience as a Site Reliability Engineer or equivalent role.
- 7+ years of development experience with at least one major programming language.
- Expert-level knowledge of Cloud Computing platforms (AWS and Azure).
- Proven ability to lead complex technical projects and initiatives.
- Strong communication and collaboration skills, with the ability to influence and build consensus.
- Deep understanding of observability, logging, and monitoring technologies.
- Experience with a variety of RDBMS and NoSQL data stores.
- Expertise in containerization technologies such as Docker and Kubernetes.
- Expertise in infrastructure as code.
- Experience designing and building RESTful APIs.
- Extensive hands-on experience with (Datadog, Splunk, or other tooling).
- Familiarity with Agile methodologies and practices.
- Extensive experience in providing and leading critical application support in a 24/7/365 high-availability environment.
- Experience with GitOps.
- BA/BS degree in Computer Science or related technical field, or equivalent job experience.
This Senior Staff SRE role offers a unique opportunity to make a significant impact on the reliability and performance of WEX's critical Benefits systems. You will play a key role in shaping the future of SRE at WEX and driving innovation across the organization.
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