Senior Staff Site Reliability Engineer

3 days ago

San Francisco, California, United States WEX Full time

About the Role

The WEX Site Reliability Engineering team is seeking a technical leader to drive the design and implementation of complex systems at scale. As a Senior Staff SRE, you will work closely with engineering teams to ensure that our systems are reliable, performant, and secure.

Key Responsibilities

  • Provide technical guidance and mentorship to other SREs and engineers.
  • Lead the design and implementation of complex systems and solutions.
  • Drive the adoption of SRE best practices across the organization.
  • Architect and implement highly available, scalable, and fault-tolerant systems.
  • Optimize system performance and resource utilization.
  • Proactively identify and mitigate risks to system reliability.
  • Lead incident response efforts, driving efficient resolution and post-incident analysis.
  • Develop and implement processes to improve incident response capabilities.
  • Design and develop automation tools to streamline operational tasks, improve system reliability, and reduce toil.
  • Utilize monitoring and observability tools to gain deep insights into system behavior.
  • Work closely with development teams to ensure software design meets operational requirements.
  • Foster a culture of collaboration and knowledge sharing across teams.
  • Forecast future capacity needs and implement strategies to ensure systems scale efficiently.
  • Continuously identify performance bottlenecks and lead efforts to optimize system performance.
  • Champion security best practices and ensure that systems are designed and operated in compliance with industry standards and regulations.
  • Stay current with emerging technologies and industry trends.
  • Evaluate and introduce new tools and techniques to improve SRE practices and system reliability.

Requirements

  • 7+ years of hands-on experience as a Site Reliability Engineer or equivalent role.
  • 7+ years of development experience with at least one major programming language.
  • Expert-level knowledge of Cloud Computing platforms (AWS and Azure).
  • Proven ability to lead complex technical projects and initiatives.
  • Strong communication and collaboration skills, with the ability to influence and build consensus.
  • Deep understanding of observability, logging, and monitoring technologies.
  • Experience with a variety of RDBMS and NoSQL data stores.
  • Expertise in containerization technologies such as Docker and Kubernetes.
  • Expertise in infrastructure as code.
  • Experience designing and building RESTful APIs.
  • Extensive hands-on experience with (Datadog, Splunk, or other tooling).
  • Familiarity with Agile methodologies and practices.
  • Extensive experience in providing and leading critical application support in a 24/7/365 high-availability environment.
  • Experience with GitOps.
  • BA/BS degree in Computer Science or related technical field, or equivalent job experience.

This Senior Staff SRE role offers a unique opportunity to make a significant impact on the reliability and performance of WEX's critical Benefits systems. You will play a key role in shaping the future of SRE at WEX and driving innovation across the organization.

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