Spa Service Manager

7 days ago


Elgin, Illinois, United States Gecko Hospitality Full time

Gecko Hospitality is seeking a visionary Spa Service Manager to elevate our spa services and inspire our team to achieve new heights of excellence. Our ideal candidate will possess a strong background in spa operations, leadership, and customer service.

We are looking for an experienced professional who can develop and implement strategic plans to enhance service offerings, increase client satisfaction, and drive revenue growth. The successful candidate will have a proven track record of successful team management and operational efficiency in a luxury spa setting.

The Spa Service Manager will lead and oversee all aspects of spa operations, ensuring the delivery of exceptional services in massage, skincare, facials, and waxing. This role requires strong expertise in massage therapy, skincare, facials, and waxing, as well as excellent communication and interpersonal skills.

Responsibilities will include managing and mentoring a team of spa professionals, fostering a collaborative and high-performance work environment. Additionally, the Spa Service Manager will be responsible for maintaining the highest standards of service quality and client care, ensuring consistency across all treatments.

Our ideal candidate will have a Bachelor's degree in Business Administration, Hospitality Management, or equivalent experience. A minimum of 5 years of experience in the spa or wellness industry, with at least 3 years in a leadership role, is required. Certification as a Spa Director/Manager or equivalent professional qualifications is preferred.

We offer a competitive salary with bonus potential ($75K + Commission), comprehensive health and wellness benefits package, and professional development opportunities and support for continuing education. Access to spa facilities and discounts on spa services are also provided.


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