Field Service Technician

2 weeks ago


Houston, Texas, United States Fujifilm Full time
Job Summary

The Field Service Technician – Toner Production Equipment Specialist will be responsible for providing on-site support and service repair to customers in North America. This role requires a strong working knowledge of toner-based production equipment, including theory of operation and mechanics. The ideal candidate will have excellent communication skills, computer skills, and the ability to travel extensively.

Key Responsibilities

  • Provide on-site support and service repair to customers in North America
  • Develop strong working relationships with customers
  • Perform pre-installation assessments and site inspections of equipment
  • Complete and submit service activity information and paperwork timely
  • Monitor and manage the return of all parts
  • Manage and complete all Preventative Maintenance requirements
  • Attend training classes to stay current on new and existing products
  • Provide technical support and direction to technicians
  • Conduct technical training classes as needed
  • Provide sales assistance in demos and/or customer visits as needed

Requirements

  • High School diploma or GED equivalent
  • Two-year electronics or mechanical engineering degree or equivalent in field experience
  • 2 or more years of field service experience with toner-based production equipment
  • Extensive knowledge in electronics and mechanical operation
  • Outstanding customer service
  • Computer skills with emphasis on operating systems and hardware
  • Valid state driver's license and passport

Fujifilm is an Equal Opportunity Employer

Fujifilm is committed to diversity and inclusion in the workplace. We are an equal opportunity employer and welcome applications from qualified candidates of all backgrounds.
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