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Field Service Technician

1 month ago

Houston, Texas, United States Crown Equipment Full time
Job Summary:

Crown Equipment Corporation is seeking a skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for traveling to customer locations to troubleshoot, diagnose, and repair lift trucks. You will also be responsible for performing operator training or training the trainer at customer locations, as well as completing necessary paperwork.

Responsibilities:

* Communicate daily with Service Customer Care, Dispatcher, and Field Service Manager to determine work schedule
* Train, motivate, and monitor job performance of Field Service Technicians, including while at customer locations
* Inspect repairs and scheduled maintenance, ensure safety practices, and review paperwork and timecards
* Confer with customers and communicate issues to branch management, maintain good customer relations
* Travel to customer locations to troubleshoot, diagnose, and repair lift trucks
* Perform operator training or train the trainer at customer locations
* Pick up parts and replenish van inventory, perform minor repairs and service to the van
* Complete necessary paperwork

Requirements:

* High school diploma or equivalent
* Prior Company experience as a Field Service Technician
* Good mechanical and electrical aptitudes, knowledge of electrical/electronic systems and hydraulics and internal combustion engines, and the ability to read and understand electrical and hydraulic schematics
* Good written/verbal communication, interpersonal, organizational, and motivational skills
* Valid driver's license, good driving record, and ability to safely operate lift trucks
* Technical degree, welding experience, and knowledge of various types of testing equipment preferred

What We Offer:

* Excellent wage and benefits package for full-time employees, including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more
* Award-Winning Service Training
* Company Vehicle for Field Service Technicians
* Tool Insurance
* No Flat Rate
* 40 Hours Per Week plus Overtime
* Uniforms
* Specialty Tools
* Primarily 1st Shift
* Career Advancement Opportunities

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