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Client Support Specialist

2 months ago

Warrington, Pennsylvania, United States Morgan Ryder Full time

Customer Service Advisor

Position: Customer Service Advisor

Salary: Up to £25,000

Location: Warrington

An outstanding opportunity has emerged for a dynamic and enthusiastic Customer Service Advisor to become part of a dedicated team, delivering exceptional customer service and assistance to a well-established and expanding clientele.

Main Responsibilities of the Customer Service Advisor include:

  • Processing customer orders efficiently
  • Providing support to the sales team in the field
  • Addressing customer complaints and inquiries
  • Informing customers about realistic timelines
  • Consulting clients across various industrial sectors
  • Preparing detailed quotations
  • Offering customer service guidance and support
  • Coordinating with internal departments to ensure client deadlines are met

Main Requirements of the Customer Service Advisor include:

  • A positive and adaptable mindset
  • Confidence in handling phone inquiries
  • A friendly and approachable attitude with a readiness to assist
  • Strong written and verbal communication skills
  • Excellent telephone etiquette
  • Ability to work independently to enhance sales
  • Capability to work both autonomously and collaboratively
  • Skill in prioritizing and managing workload effectively
  • Problem-solving abilities and innovative thinking
  • Outstanding timekeeping and organizational skills
  • A reliable attendance record

Interviews are being conducted promptly.

If you wish to learn more about this opportunity, please click 'APPLY' today or submit your CV.

At Morgan Ryder, we offer a comprehensive range of employment opportunities, from short-term and fixed-term temporary roles to permanent positions.

We recruit for organizations across various sectors, including Food and Beverage Manufacturing, Fast-Moving Consumer Goods (FMCG), Packaging, Engineering, Automotive, Aerospace, Warehousing, Logistics, Waste Management, Petrochemicals, Pharmaceuticals, and Renewable Energy.

Please be aware that calls to and from the offices of Morgan Ryder Associates Ltd. may be monitored or recorded for compliance with regulatory procedures, to document business transactions, and for training purposes.