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Customer Experience Specialist
2 months ago
We are seeking a highly motivated and enthusiastic Sales Associate to join our team at Dutch Miller Kia of Charlotte. As the face of our dealership, you will be responsible for providing exceptional customer service and driving sales.
Key Responsibilities- Master the knowledge of our vehicles, finance options, and sales process to provide top-notch service to customers.
- Build and maintain relationships with customers to turn visitors into lifelong customers.
- Match customers with their dream cars by understanding their needs and lifestyle.
- Negotiate deals that meet the needs of both customers and the dealership.
- Stay organized and manage multiple customers simultaneously.
- Work collaboratively with our team to ensure a seamless buying experience.
- Stay up-to-date with the automotive industry to provide expert advice to customers.
- No prior sales experience is required, but a passion for sales and customer service is essential.
- A people person with excellent communication and interpersonal skills.
- A persuasive personality with the ability to build rapport with customers.
- A clean and valid driver's license to guide test drives and showcase our vehicles.
- A team player who understands the importance of collaboration and teamwork.
We are a family-oriented dealership that values our employees and customers. We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.
