Watermark Implementation Specialist
3 days ago
Job Title: Watermark Implementation Specialist
Salary Range: $82,000+ per year
The University of Texas at Austin is seeking a highly skilled Watermark Implementation Specialist to support the implementation and maintenance of our Watermark system. As a key member of our academic technology team, you will be responsible for ensuring the successful rollout of Watermark across our campus, including configuration, customization, and training.
Key Responsibilities:
- Work closely with stakeholders to gather requirements and develop a comprehensive implementation plan.
- Configure and customize Watermark system components to meet the needs of our faculty and departments.
- Develop and deliver training programs for users, including online tutorials and in-person workshops.
- Provide exceptional customer service and technical support to users, including phone, email, and in-person support.
- Collaborate with other teams to ensure seamless integration with existing systems and processes.
Requirements:
- Master's degree in Organizational Change, Information Technology, or related field.
- Minimum 3 years of experience in higher education administration, faculty affairs, or a similar role.
- Strong technical skills, including proficiency in system administration, network management, and cybersecurity.
- Excellent communication and interpersonal skills, with ability to work effectively with diverse stakeholders.
- Certified in Watermark platforms a plus.
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