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Fuel Operations Manager

2 months ago

Ridgeland, South Carolina, United States STS Technical Services Full time

STS Technical Services is seeking a highly motivated and customer service-oriented professional to join our team as a Fuel Operations Manager. The company is a leading provider of equipment solutions with a rich history since 1946.



Position Summary

The Fuel Operations Manager will oversee night shift operations, ensuring efficient and safe fueling services. This role involves managing fuel inventory, scheduling employees, troubleshooting equipment issues, and maintaining high standards of customer service and safety compliance.



Key Responsibilities

  • Technology Proficiency: Quickly adapt to using Microsoft Office and Fuel Master programs to track product distribution and generate reports.
  • Field Support: Troubleshoot issues technicians experience with smartphones, tank wagons, and flow meter systems.
  • Training & Development: Assist and train employees in using Fuel Master Live app and equipment; oversee training and re-training programs.
  • Operational Oversight: Perform regular audits on equipment and employee adherence to SOPs, track maintenance needs, and manage accident and incident reporting.
  • Customer Communication: Professionally communicate with customer representatives and address any equipment issues.
  • Scheduling & Coordination: Oversee employee scheduling, ensuring proper coverage for operations; manage daily paperwork and inspection forms.
  • Inventory Management: Monitor fuel inventory levels, coordinate fuel deliveries, and manage inventory records.
  • Conflict Resolution: Address team issues and handle customer complaints related to fueling services.
  • Safety Compliance: Develop understanding of spill response procedures, conduct training, and maintain communication with corporate safety director.


Requirements

  • Ability to work overnight with flexible hours.
  • Clean Motor Vehicle Record.
  • Valid Driver’s License.
  • Must be able to obtain a TWIC card.


Preferred Qualifications

  • Possession of a TWIC card.
  • Class A or B CDL with tanker/hazmat endorsement.
  • Experience in fueling/petroleum/terminal operations field.


About STS Technical Services

STS Technical Services is a company that values leadership, continuous improvement, and customer service. We offer competitive compensation, excellent benefits, and opportunities for career advancement.