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Front Desk Receptionist

2 months ago

Rosedale, Maryland, United States United Urology Group Full time
Job Title: Front Desk Receptionist

United Urology Group is seeking a highly skilled and detail-oriented Front Desk Receptionist to join our team. As a key member of our front office staff, you will be responsible for providing exceptional customer service to patients and staff, while ensuring the smooth operation of our office.

Key Responsibilities:
  • Provide a positive and professional first impression of our practice to patients and staff
  • Schedule appointments and coordinate testing as directed by physicians
  • Collect co-pays and past balances, and enter them into our practice management system
  • Review patient paperwork for completeness and accuracy, and enter required information into our electronic health record system
  • Scan patient identification and insurance cards into our system
  • Obtain and scan referrals, and link them to patient appointments
  • Reconcile payment batches daily, and submit them to our site manager
  • Schedule follow-up procedures and coordinate local ASC cases
  • Assist patients with completing our Phreesia registration system
Requirements:
  • High school diploma or equivalent required
  • Minimum 2 years of front office experience, preferably in a medical setting
  • Excellent customer service skills, with attention to detail and a willingness to learn
  • Proficient knowledge of medical terminology, ICD-9, and CPT-4 codes
  • Strong communication skills, both verbal and written
  • Proficient computer software and database skills
  • Ability to multitask and problem-solve in a fast-paced environment
About United Urology Group:

United Urology Group is a leading urology network with a reputation for delivering exceptional patient care. Our team is dedicated to providing a positive and supportive work environment, with opportunities for growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.