Customer Relationship Associate

3 weeks ago


Greensburg, Pennsylvania, United States First National Bank of Pennsylvania Full time

Job Summary:

We are seeking a skilled and motivated Customer Relationship Associate to join our team at First National Bank of Pennsylvania. As a key member of our retail banking operations, you will play a vital role in building strong relationships with our customers, providing exceptional service, and promoting the sale of banking products and services.

About the Role:

The ideal candidate will possess excellent communication and interpersonal skills, be able to work effectively in a fast-paced environment, and have a strong focus on customer satisfaction. If you are a team player who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.

Responsibilities:

  • Promote the sales process through greeting customers, identifying customer needs, and making recommendations on banking products and services.
  • Develop and maintain effective relationships with customers, responding to their inquiries and resolving issues in a timely and professional manner.
  • Work collaboratively with colleagues to achieve sales goals, meet customer needs, and contribute to the overall success of the branch.
  • Maintain accurate records and data quality, ensuring that all customer information is up-to-date and secure.
  • Perform routine operational duties, including traditional teller transactions and other tasks as assigned.

Requirements:

To be successful in this role, you will need:

  • A high school diploma or equivalent.
  • 0-2 years of experience in a related field, such as banking or customer service.
  • Excellent communication, interpersonal, and organizational skills.
  • The ability to work in a fast-paced environment and adapt to changing priorities.
  • Familiarity with banking policies, procedures, and products.
  • A passion for delivering exceptional customer experiences.

Benefits:

In addition to a competitive salary, we offer a comprehensive benefits package, including health insurance, retirement savings plan, paid time off, and opportunities for career growth and development.

Salary Range:

$40,000 - $60,000 per year, depending on experience.



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