Desktop Systems Specialist

7 days ago


Burbank, California, United States Industrial Light & Magic Full time
Job Title: Desktop Systems Specialist

We are seeking a highly skilled and motivated Desktop Systems Specialist to join our team at Industrial Light & Magic. As a key member of our Technology team, you will be responsible for providing primary support for technical queries and issues across all departments at Lucasfilm / ILM in Burbank.

Key Responsibilities:
  • Resolve technical queries and issues directly or escalate to other support teams as necessary
  • Manage a broad range of IT services to ensure timely delivery of client projects
  • Build and deploy desktop systems at scale, including Linux, Windows, and Mac
  • Maintain inventory, process repairs, and participate in resource planning and procurement
  • Perform regular equipment moves and other tasks as required
Requirements:
  • Strong communication skills, both in person and remotely
  • Self-motivated and able to determine priorities and complete tasks independently
  • Great attention to detail and ability to work under tight deadlines
  • Familiarity with desktop and server hardware, including Linux and Windows
  • Ability to lift 50lbs on a regular basis
Preferred Qualifications:
  • Experience working with multiple operating systems, including Linux and Windows
  • Knowledge of programming concepts and experience with a scripting language or Python
  • Familiarity with databases, network, storage, and virtualization technology

Compensation: The hiring range for this position in Burbank is $71,600-$95,900 per year, with a bonus and/or long-term incentive units may be provided as part of the compensation package.



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