Customer Service Representative

4 days ago


Vacaville, California, United States El Pollo Loco Full time
Customer Service Representative Job Summary: El Pollo Loco is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the first friendly face our guests see, greeting and serving them with a friendly and courteous demeanor. Your responsibilities will include following company food handling and safety procedures, greeting guests, taking orders, and providing excellent customer service. You will also be responsible for collecting payment, giving guests correct change, and maintaining proper cash handling. Additionally, you will work at a quick and effective pace that meets or exceeds company service time standards and support and assist your peers as needed.

Responsibilities:
  • Follow company food handling and safety procedures.
  • Greet guests, take orders, and provide excellent customer service.
  • Collect payment and give guests correct change.
  • Work at a quick and effective pace that meets or exceeds company service time standards.
  • Support and assist peers as needed.

Requirements:
  • CA food handler card is required.
  • Must be able to communicate, speak, and read English.
  • No experience is required, but guest service experience is preferred.


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