Supervisor, Patient Services

2 weeks ago


Reston, Virginia, United States PharmaCord Full time
About the Role

We are seeking a highly motivated and experienced Supervisor to join our Patient Services team at PharmaCord. As a Supervisor, you will be responsible for leading a team of benefit specialists, nurses, pharmacists, case managers, and other healthcare professionals in providing exceptional patient support services.

Key Responsibilities
  • Lead a team of healthcare professionals in providing patient support services, ensuring high-quality care and excellent customer service.
  • Develop and implement operational strategies to improve team performance, efficiency, and productivity.
  • Collaborate with cross-functional teams to ensure seamless communication and coordination of patient services.
  • Provide coaching, training, and development opportunities to team members to enhance their skills and knowledge.
  • Monitor and report on team performance, identifying areas for improvement and implementing corrective actions.
  • Ensure compliance with regulatory requirements, company policies, and procedures.
Requirements
  • 2+ years of experience in the healthcare industry, preferably in patient services or operations management.
  • Bachelor's degree or higher in a related field, such as healthcare administration or business.
  • Proven leadership and management experience, with a track record of success in team leadership and development.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Knowledge of healthcare regulations, policies, and procedures.
What We Offer
  • A competitive salary and benefits package, including medical, dental, and vision insurance.
  • A comprehensive 401(k) plan with company match.
  • Opportunities for professional growth and development, including training and education programs.
  • A dynamic and supportive work environment, with a team of experienced professionals.
  • A chance to make a meaningful difference in the lives of patients and their families.
About PharmaCord

PharmaCord is a leading provider of patient support services in the pharmaceutical industry. We are committed to delivering exceptional patient care and support, while also providing opportunities for professional growth and development. Our team is passionate about making a difference in the lives of patients and their families, and we are seeking like-minded individuals to join our team.



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