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Client Relationship Manager

2 months ago

Chicago, Illinois, United States KellyMitchell Group Full time

Position Overview:

We are seeking a Client Engagement Manager to enhance our operations. This role is ideal for individuals who possess a proactive attitude and are eager to grow within a supportive environment.

About KellyMitchell Group

At KellyMitchell Group, we foster a vibrant culture characterized by collaboration and recognition of hard work. Our company is dedicated to delivering innovative solutions and outstanding customer service. As a women-led organization serving Fortune 500 companies nationwide, we are committed to providing exceptional value and support in addressing critical IT staffing needs.

Key Responsibilities:

  • Conduct regular meetings with both new and existing clients to advocate for our IT staffing services.
  • Employ a relationship-driven sales approach to build lasting connections with IT Hiring Managers through consistent engagement.
  • Generate sales revenue by identifying new business opportunities through networking, referrals, and outreach.
  • Facilitate weekly job requests and ensure that qualified candidates are presented for each role.
  • Collaborate with Recruiters to ensure candidates are well-prepared for client interviews.
  • Follow the established sales process to consistently achieve and exceed weekly performance targets.
  • Serve as the primary liaison for all account-related communications and manage issue resolution.
  • Oversee account performance and supplier scorecard metrics.
  • Support Recruiters by participating in sourcing and screening processes as needed.

Qualifications:

  • Bachelor's degree is required.
  • Proven success in a competitive, fast-paced sales environment.
  • Excellent communication skills with the ability to foster and maintain client relationships.
  • Positive attitude, team-oriented approach, and a strong drive for success.
  • High energy and competitive nature focused on achieving results and accountability for sales.
  • Experience in selling staffing solutions, professional services, or IT solutions is preferred.
  • Willingness to travel locally and possess reliable transportation.

Benefits:

  • Competitive base salary with unlimited commission potential.
  • Hybrid work model combining office and remote work.
  • Exclusive sales incentive trip for top performers.
  • Monthly reimbursements for cell phone, wellness, and transportation expenses.
  • Access to training programs, mentorship, and leadership development opportunities.
  • Annual philanthropy initiatives and volunteer opportunities.
  • Comprehensive paid time off package including holidays and personal days.
  • Long-term retirement plans including company stock and 401K options.
  • Family leave policies and comprehensive health insurance plans.