Junk Removal Specialist

4 weeks ago


Santa Barbara, California, United States The Junkluggers of Santa Barbara Full time
Job Summary

Our team is seeking a highly motivated and customer-focused Junk Removal Specialist to join our crew at The Junkluggers of Santa Barbara. As a key member of our front-line team, you will be the face of our company to our valued customers, providing exceptional service and ensuring a positive experience for each interaction.

Responsibilities
  • Treat team members and customers with care and respect by providing outstanding service.
  • Greet and educate customers on our services, demonstrating our value and commitment to excellence.
  • Operate company vehicles safely, following traffic laws and reporting any incidents or accidents.
  • Safely load, transport, and unload customer's unwanted items, working with community donation, recycling, and disposal partners to dispose of items in an environmentally responsible manner.
  • Prepare accurate job estimates, negotiate with customers, and collect payment when required, ensuring data entry to the system job ticket is correct and complete.
  • Meet modified gross profit targets, maintain trucks and equipment with daily inspections, and report any observed issues.
  • Execute guerilla marketing tactics as directed and partner with leadership to embrace, implement, and promote continuous improvement.
Qualifications
  • Excellent interpersonal and communication skills, with a customer-facing role.
  • Safety-first mindset, with the ability to learn and use technology in the field to execute job requirements quickly and efficiently.
  • Ability to problem solve on the fly to get the job done, with a valid driver's license and an acceptable motor vehicle record.
  • Supply and reliably use your own mobile phone, with good judgment and decision-making skills to ensure job completion quickly, efficiently, and profitably.
  • Maintain a good clean presence and be punctual, with the ability to lift 75 lbs and speak English fluently.
About Us

The Junkluggers is a green alternative to traditional furniture and junk removal, committed to enhancing lives, communities, and the environment by donating, recycling, and minimizing waste sent to landfills. We believe in running a highly successful business while giving back to the local community, supporting charitable work, and protecting the environment.



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