Technical Solutions Engineer

6 days ago

Pomona, California, United States Frontier, Inc. Full time
{"title": "Technical Solutions Engineer", "description": "Transforming Business with Technical Expertise

At Frontier, Inc., we're committed to connecting communities with emerging communications technology. As a Technical Solutions Engineer, you'll play a crucial role in our sales and solution design process, engaging with customers to identify their business needs and designing technical solutions that leverage our products and services.

Key Responsibilities:
  • Follow company sales methodology and processes to drive sales success
  • Participate in customer-facing engagements and lead or assist in opportunities assigned by Solutions Engineering management
  • Develop and deliver professional presentations at any organizational level, using a consultative selling approach to identify customer business issues and desired outcomes
  • Design technical solutions that maximize Frontier products and services, maintaining current knowledge of Frontier competitors' offerings and preparing to respond with differentiators
  • Drive incremental revenue by developing and maintaining key technical and business relationships, managing communication and internal cooperation among Frontier resources
  • Prepare and present a "technical handoff" from Sales to the implementation/support teams
  • Develop and maintain positive internal and external working relationships, exhibiting strong verbal and written communication skills and providing technical explanations verbally or on a whiteboard
  • Maintain a working knowledge of Frontier products and services, including required certifications, and adhere to all Frontier methods and procedures
  • Actively mentor others in the organization and complete all assigned training, meeting quarterly objectives
  • Track time/activities and document them in the company's CRM system, adhering to the company's expense control policy and meeting all assigned deadlines
  • Ability to travel, which may average 50% or more depending on the region and role
What We Offer:
  • Competitive salary of $82,000 to $111,000
  • Sales boot camps, individualized coaching with senior leadership, and our annual president's club
  • 20 PTO (Paid Time Off) days + 10 paid holidays per year
  • Day one medical, dental, vision, and prescription drug plan
  • 401k match of 50% on 6% of eligible compensation
  • Same-sex spouse and domestic partner benefits coverage
  • 10 weeks of paid parental leave, 3 weeks of paid caregiver leave, and up to $10k in adoption program assistance
Requirements:
  • 2-5 years of experience in solution-selling in enterprise-scale companies with a successful track record
  • At least two to three years of customer-facing experience in the Wireline industry
  • Significant experience in commercial telecommunications (especially SD-WAN, Cloud services such as Google Cloud, Azure, or AWS)
  • Proven track record of establishing and maintaining strategic relationships with key customers and partners
  • Ability to effectively analyze a customer/prospect's business process and leverage an understanding of end-to-end business models
  • Self-starter with experience leading medium to large deals
  • Bachelor's degree preferred
  • A valid state driver's license and a clean driving record
  • Solid working knowledge of TCP/IP networking, IPv4 and 6, LAN, WAN (including SD-WAN), and security design
  • Additional desired skills: Active certifications in Google, AWS, or Azure Cloud services; MEF/Ciena (Ethernet); Cloud-based disaster recovery strategies; Managed Hosting Services delivery; Network security methods
", "lang_code": "en-US"}

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