IT Support Specialist

1 month ago


Flagstaff, Arizona, United States Northern Arizona Healthcare Full time
Job Summary

We are seeking a highly skilled and motivated IT Field Services Technician to join our team at Northern Arizona Healthcare. As a key member of our IT department, you will be responsible for providing technical support and assistance to our end-users, ensuring the smooth operation of our IT infrastructure and systems.

Key Responsibilities
  • Provide technical support and assistance to end-users, including troubleshooting and resolving hardware and software issues.
  • Deploy, configure, and maintain hardware and software systems, including network devices and mobile devices.
  • Assist in the maintenance of asset management and adherence to departmental and system policy directives.
  • Collaborate with IT peers, leaders, and stakeholders to ensure the effective use of IT systems and equipment.
  • Respond to incident tickets in accordance with SLA guidelines.
  • Provide quality status updates to stakeholders via communication tools and within the NAH service management tool.
Requirements
  • High School Diploma or GED - Required
  • 1-3 years of IT experience - Preferred
  • 1-3 years of related experience providing IT Hardware and Software Deployment, Troubleshooting, and Problem Resolution support to end users - Preferred
  • Strong customer service background and a positive outlook on problem-solving - Required
  • Basic knowledge and skill supporting and troubleshooting MS Windows and MS Office 365 - Required
  • Basic knowledge of Microsoft Active Directory users and computers - Preferred
  • Basic experience with web browsers such as Edge, Chrome, etc. - Required
  • Strong work ethic and emphasis on attention to details - Required
  • Demonstrated ability to learn new technologies and processes - Required
Preferred Qualifications
  • Demonstrated knowledge of ITIL methodology and experience of work within an ITIL framework - Preferred
  • Knowledge of Healthcare operations, departments, and Service Management software enabling proficient ability to triage tickets - Preferred
Working Conditions

This position requires the ability to work in a fast-paced environment and to prioritize tasks effectively. The successful candidate will be able to work independently and as part of a team, and will be able to communicate effectively with colleagues and stakeholders.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for IT, we encourage you to apply for this exciting opportunity.



  • Flagstaff, Arizona, United States Concentra Full time

    Overview:We are seeking a skilled Medical Support Specialist to join our team at Concentra. As a vital member of our patient care team, you will play a crucial role in providing exceptional care to our patients.Our mission is to improve the health of America's workforce, one patient at a time. We are committed to delivering high-quality clinical care and...


  • Flagstaff, Arizona, United States Wyndy LLC Full time

    After School Support PositionWe are seeking a dedicated and passionate individual to join our team as an After School Support Specialist at Wyndy LLC. In this role, you will provide support to students in after school programs, creating engaging and educational activities that promote learning and development.Key Responsibilities:Assist students with...


  • Flagstaff, Arizona, United States North Country HealthCare AZ Full time

    At North Country HealthCare AZ, we are seeking a skilled Patient Billing Support Specialist to join our team. This role is responsible for managing and resolving incoming and outgoing calls regarding patient accounts, reviewing and correcting patient accounts for accuracy, and working with outside vendors to resolve questions and patient disputes regarding...


  • Flagstaff, Arizona, United States Coconino County, AZ Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Public Service Specialist to join our team at Coconino County, AZ. As a key member of our administrative staff, you will provide critical support to our public service operations, ensuring the smooth delivery of services to our community.Key ResponsibilitiesProvide administrative support to...


  • Flagstaff, Arizona, United States TTF Search and Staffing Full time

    Job SummarySeeking a skilled Back Office Medical Assistant to join our team at TTF Search and Staffing. This is a direct hire opportunity that offers competitive salary, excellent benefits, and the ability to grow within a thriving organization.Key Responsibilities:Check vitals, blood pressure, weight, height, and screen for abnormalitiesInterpret lab...


  • Flagstaff, Arizona, United States Ernest Health Full time

    At Ernest Health, we're passionate about delivering top-notch care to our patients and their families. Our 40-bed hospital in Northern Arizona has earned a spot in the Top 10% nationally for rehabilitative care and boasts The Joint Commissions Brain Injury Certification and Stroke Rehabilitation Certification. We provide specialized inpatient and outpatient...

  • IT Support Specialist

    4 weeks ago


    Flagstaff, Arizona, United States Mountain Capital Partners Full time

    Job Title: IT Helpdesk TechnicianJob Summary:We are seeking an entry-level technician to join our team at Arizona Snowbowl to provide on-site troubleshooting support to users and assist in implementation and maintenance of new and existing systems across the mountain.Key Responsibilities:- Provide first response support to users from all departments through...


  • Flagstaff, Arizona, United States ProCare Therapy Full time

    Job SummaryProCare Therapy is seeking a dedicated and compassionate School Paraprofessional to support students with behavioral needs or Autism Spectrum Disorder (ASD) in a school-based setting.Key ResponsibilitiesAssist teachers in the classroom and provide one-on-one or small group support to students.Manage classroom activities and ensure a safe learning...


  • Flagstaff, Arizona, United States BASIS Ed Full time

    Job OverviewBASIS Ed is seeking a highly skilled and dedicated individual to fill the role of Long-Term Substitute Assistant Teacher. This position offers a unique opportunity to gain experience in a dynamic and supportive environment, while contributing to the academic success of our students.Key Responsibilities:Assist teachers with classroom management...


  • Flagstaff, Arizona, United States INFOMATICS Full time

    Job Title: Certified Nursing Assistant (CNA)Job Summary:We are seeking a skilled Certified Nursing Assistant (CNA) to join our team at MSR Technology Group DBA Infomatics. As a CNA, you will play a vital role in providing high-quality patient care and support in a long-term care facility.Responsibilities:• Utilize and maintain medical equipment to ensure...


  • Flagstaff, Arizona, United States Northland Preparatory Academy Full time

    Job Summary: We are seeking a highly skilled Instructional Aide to support our students and teachers at Northland Preparatory Academy. The ideal candidate will have strong communication skills, patience, and a commitment to creating an inclusive learning environment.Key Responsibilities:Assist the lead teacher in implementing instruction and...


  • Flagstaff, Arizona, United States UnitedHealth Group Full time

    Job SummaryAs a Medical Assistant Primary Care at UnitedHealth Group, you will play a vital role in supporting our healthcare team by performing a variety of back office activities. These include administering injections, diagnostic testing, phlebotomy, and quality surveys. You will also be responsible for delivering exceptional customer service to our...


  • Flagstaff, Arizona, United States TEEMA - Litchfield Park Full time

    Job Title: Geriatric Care SpecialistLocation: Litchfield Park, AZJob Type: Contract (Minimum 1 Year)Pay: $32/hourAbout the Role:We are seeking an experienced Geriatric Care Specialist to oversee the social services program at a long-term care facility in Litchfield Park, AZ. This is a unique opportunity to work with the geriatric population and make a...


  • Flagstaff, Arizona, United States Total Presence Management Full time

    At Total Presence Management, we are seeking a skilled Credit and Collections Specialist to join our team. This role is a great opportunity for someone who is passionate about providing collection support for a business that manufactures state-of-the-art implantable medical devices. As a Credit and Collections Specialist, you will work with a small team...


  • Flagstaff, Arizona, United States Community Bridges Full time

    Job Title: Addiction Medicine SpecialistCommunity Bridges, Inc. (CBI) is a leading provider of integrated behavioral healthcare services in Arizona. We are seeking a highly skilled Addiction Medicine Specialist to join our team.Job Summary:The Addiction Medicine Specialist will provide comprehensive care to patients with substance use disorders, including...


  • Flagstaff, Arizona, United States Rezolut Full time

    Medical Transportation SpecialistRezolut Imaging is seeking a Medical Transportation Specialist to provide safe and efficient transportation of vehicles to urban or remote locations for healthcare events throughout Arizona. Key Responsibilities:- Provide transportation of vehicles to event sites and return vehicles after events- Complete documentation for...


  • Flagstaff, Arizona, United States Community Bridges Full time

    Crisis Mobile Specialist Job SummaryThe Crisis Mobile Specialist is a critical role within Community Bridges, Inc. (CBI), an integrated behavioral healthcare agency offering a range of programs throughout Arizona.This position involves responding to crisis calls from first responders, jails, hospitals, other providers, and the community at large. The primary...


  • Flagstaff, Arizona, United States City of Flagstaff, AZ Full time

    Job SummaryWe are seeking a highly skilled Engineering Specialist to join our team at the City of Flagstaff, AZ. As an Engineering Specialist, you will assist with various engineering projects, research, and development under the supervision of the Development Engineer.Key ResponsibilitiesProvide excellent customer service to internal and external...


  • Flagstaff, Arizona, United States Northern Arizona Healthcare Corporation Full time

    Job SummaryWe are seeking a highly skilled Breastfeeding Specialist to join our team at Northern Arizona Healthcare Corporation. As a key member of our Breastfeeding Center, you will play a vital role in providing expert care and education to breastfeeding mothers and their families.Key Responsibilities:Conduct thorough assessments of patients seeking...


  • Flagstaff, Arizona, United States Northern Arizona Healthcare Corporation Full time

    Job SummaryWe are seeking a highly skilled Breastfeeding Specialist to join our team at Northern Arizona Healthcare Corporation.The ideal candidate will have a strong background in lactation consulting and a passion for providing exceptional patient care.Key Responsibilities:Conduct thorough assessments of patients seeking breastfeeding expertiseDevelop and...