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Operations Lead

1 month ago

Helena, Montana, United States Aspen Dental Full time
About Aspen Dental

At Aspen Dental, we put our patients first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our comprehensive training program, competitive compensation, and flexible scheduling will help you thrive in your career.

Job Summary

We are seeking a skilled Supervisor to join our team as an Operations Lead. In this role, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients.

Key Responsibilities
  • Provide exceptional patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
  • Work collaboratively with other members of the dental team to provide exceptional patient care
  • Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
  • Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team
  • Review data day to day to evaluate the impact on the practice
  • Oversee scheduling and confirming patient appointments
  • Verify insurance payment, collection, balance nightly deposits and credit card processing
  • Additional tasks assigned by the Manager
Requirements
  • High school diploma or equivalent; college degree preferred
  • Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
  • Demonstrate analytical thinking; place a premium on leveraging data
  • Organized and detail oriented
About Us

Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.

We are an equal opportunity employer and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.