Customer Service Representative

4 weeks ago


Salt Lake, Utah, United States Dave & Buster Full time
Job Summary

We are seeking a highly skilled and enthusiastic individual to join our team as a Support Technician at Dave & Buster's. As a key member of our team, you will be responsible for ensuring the smooth operation of our games, simulators, and technical equipment.

Key Responsibilities
  • Deliver exceptional customer service by providing timely and accurate assistance to guests.
  • Maintain the cleanliness and organization of the midway, including games, simulators, and technical equipment.
  • Perform routine maintenance and repairs on games and technical equipment.
  • Assist guests with game-related issues and provide recommendations for games and activities.
  • Work collaboratively with other team members to achieve common goals and objectives.
Requirements
  • High school diploma or equivalent required.
  • 1-2 years of experience in a customer-facing role or technical support environment preferred.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Strong communication and problem-solving skills.
  • Ability to lift up to 30 pounds and work in a fast-paced environment.
What We Offer
  • Competitive hourly rate: $7.25 - $14.25 per hour.
  • Opportunities for career advancement and professional growth.
  • A fun and dynamic work environment with a team-oriented culture.
  • A comprehensive benefits package, including medical, dental, and vision insurance.


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