Customer Experience Lead

3 weeks ago


Lakeland, Florida, United States BEST MOTEL Full time

Job Title: Front Desk Manager

About Us:

Best Motel is committed to delivering outstanding guest experiences through exceptional service, clean and comfortable accommodations, and convenient amenities.

Job Description:

The Front Desk Manager will lead our front desk team, overseeing daily operations and ensuring seamless guest interactions.

Main Responsibilities:

  • Manage front desk operations, including staffing, scheduling, and performance evaluations.
  • Develop and implement strategies to enhance customer satisfaction and loyalty.
  • Collaborate with other departments to ensure consistent brand standards and efficient operations.

Requirements:

  • 2+ years of hospitality experience, preferably in a management role.
  • Degree in Business, Hospitality, or related field.
  • Excellent leadership, communication, and problem-solving skills.

Estimated Salary: $55,000 - $75,000 per year.



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